Dear KSS Clients

Update your information with KSS
Please may we request that if ANY of your details have changed (cell numbers, email addresses, key holders names etc…) that you advise us timeously. You can email Elaine on This email address is being protected from spambots. You need JavaScript enabled to view it. with any new details.

Repairs on gate motors by other companies
Please may we request that if you have another company do ANY work on your gate motor, that you contact the KSS Control Room so that we can send out a Reaction Officer to check that the access for KSS Armed Response is still working, whilst the other company are still on site.

Please note that if the access receiver is damaged or disconnected by someone other than KSS staff working on the gate motor, the client will be charged accordingly for a technician to be sent out to ensure the necessary repairs are made to the KSS equipment, and that access is been restored.

This information is important, because there have been numerous occasions where Armed Response is unable to gain access, KSS are blamed, and then it is established that another company has worked on the gate motor and damaged the receiver.

Incident summary (crime and other)
There were 4 incidents in Merrivale. There were 3 incidents in Howick. There were 2 incidents in Hilton. There was 1 incident in Howick West. There was 1 incident in Mpophomeni. There was 1 incident in Sweetwaters.

KSS Incidents 7 – 19 January 2020
7 January 2020 00:01 Aster Road (Howick West) Alert KSS Reaction Officers apprehended a suspect that was involved with stealing batteries. SAPS were advised and KSS handed the suspect over to SAPS.

8 January 2020 06:00 Hilton Avenue (Hilton) The KSS Control Room received a call advising that a man had been found unconscious. A KSS Reaction unit and Midlands EMS were dispatched. The man was taken to Northdale hospital.

8 January 2020 09:03 Saligna Road (Merrivale) The KSS Control Room were advised that cables had been stolen from outside the building. A KSS Response unit was dispatched. The client advised no need for SAPS.

Dear KSS Clients

Welcome to 2020. KSS has a very clear vision for 2020, that being to continue to deliver quality service to our clients and ensure that YOU ARE SAFER WITH US!

KSS Operations staff have had a successful start to the year with 2 suspects being apprehended and handed over to SAPS.

Security advice
Please remember to set your alarms and also ensure that you have protection for garages, out-buildings and wendy-houses. Also ensure that items are not left lying around or visible from the road. Opportunistic theft has been a regular occurrence this past week.

Controller employment opportunity
KSS are looking for trainee or experienced Controllers to apply to work in the KSS Control Room. Please note the following suggested requirements:

• Able to work with integrity
• Able to stay focussed
• Organised
• Able to multitask
• Able to stay calm in emergency situations
• Fluent in English
• Able to work 12 hour shifts (day shift or night shift)
• Serious about a career opportunity at KSS

Please email your CV through to This email address is being protected from spambots. You need JavaScript enabled to view it.. KSS reserves the right not to make an appointment for this position.

Incident summary (crime and other)
There were 3 incidents in Howick. There were 3 incidents in Merrivale. There was 1 incident in the Karkloof. There was 1 incident in Birnamwood.

KSS Incidents 1 – 7 January 2020
1 January 2020 14:33 Winterwood Lane (Merrivale) The KSS Control Room were advised about a positive break-in to an unalarmed wendy-house and a vehicle. Various items were stolen. SAPS were advised and a case was opened.

2 January 2020 20:45 D292 (Merrivale Rural) The KSS Control Room received a call from a client requesting assistance as they could hear people talking. A KSS Response unit was dispatched. The KSS Officers reported that a suitcase had been stolen from the veranda. The client advised no need for SAPS.