KSS Incidents 16 August - 6 September 2024

Dear KSS Client

COMMUNITY TEAMWORK
KSS works with all role-players in the community – other security service providers and all emergency responders. KSS was also the driving force behind the UCSI (uMngeni Community Safety Initiative) SNIPR camera gantries that have been established in our community to keep our open spaces safer. KSS sees the value in synergy – it’s how we all win in the fight against crime.

WHEN LAST DID YOU CHECK YOUR ALARM SYSTEM
How often do you service your car? An alarm system is just like your car – you need to service it and check that it is working every 3 months. This is YOUR responsibility. The car dealership doesn’t call you to tell you to check your car. PLEASE be vigilant about checking that your alarm, CCTV camera and electric fence system are running optimally.

When a client is testing their alarm, CCTV or electric fence system, regardless of whether it is a panic test or any other form of test, they MUST please inform the KSS Control Room. Call 033 3305911 to speak to a KSS Controller who will talk you through the process and then advise if you need any further technical assistance.

UPCOMING HOLIDAY PREPARATION
Be prepared early – there is always a flurry of panic in November when people realise that they are going away for the holidays. Plan now and get your systems checked and upgraded if necessary. Check out the KSS website https://knightsecurity.co.za/customer-care for answers to FAQ.

KSS is proactive and places client satisfaction at the forefront of what we do. We really do CARE! Let’s work together to keep you and our community safer.

COMMUNICATION WITH KSS
Please may we request that all correspondence with KSS to inform us of any changes to your contract or service delivery, for example, you are going away or requesting a guard on-site or a change in keyholder details etc… be via email and NOT WhatsApp. Please note that WhatsApp is not an acceptable means of communication for a formal service request – it is also not polite and does not yield a “paper trail” as a means to verify the communication. Respectfully, let’s work together in keeping you safer.

HOT ITEMS
Intruders
Fire
Gate tampering
Armed robbery of store
Tools
Cables
Copper pipes
Corrugated roof sheeting
Honey (from beehives)
Poaching
Shoplifting
Drunk driving

INCIDENT SUMMARY (CRIME AND OTHER)
Hilton 2
Howick 10
Howick West 1
Karkloof 1
Merrivale (all areas) 7

KSS INCIDENTS 16 AUGUST – 6 SEPTEMBER 2024
16 August 2024 08:00 Main Street (Howick) The KSS Control Room received a call from a client requesting assistance. A KSS Response Team was dispatched. The KSS Officers reported that poles had been stolen from the site. The suspects were apprehended with the assistance of another security service provider. SAPS were formally advised. The suspects were handed over to SAPS. A case was opened.

18 August 2024 12:35 Park Lane (Hilton) The KSS Control Room received a panic activation. A KSS Response Team, SAPS and Hilton Rapid Response team members were dispatched. The KSS Officers reported that there was a suspect on site who fled when he realised, he had been seen. Additional patrols were conducted by KSS and other community role-players.

19 August 2024 03:58 Saligna Road (Merrivale) The KSS Control Room received an alarm activation. A KSS Response Team was dispatched. The KSS Officers reported that there was a fire on site. KSS dispatched the Fire Department and along with KSS Officers and staff on site, they all managed to extinguish the fire.

21 August 2024 13:37 Pascoe Road (Merrivale) The KSS Control Room received a call from a client requesting assistance. A KSS Response Team was dispatched. The KSS Officers reported that the gate had been tampered with. No access was gained. Nothing was stolen.

22 August 2024 16:22 Bell Street (Howick) The KSS Control Room received a call from AET Security requesting back-up assistance as there was an armed robbery in progress. KSS Response Teams and SAPS were dispatched. There were 4 suspects of which 3 were armed. Cash and cell phones were stolen. The suspects fled. No one was harmed. AET took over the matter with SAPS.

23 August 2024 03:24 Birnamwood Road (Merrivale Heights) The KSS Control Room received an alarm activation. A KSS Response Team was dispatched. The KSS Officers reported that there was a suspect on site. The suspect fled when he realised, he had been seen. Access was gained through the bottom of the property as there is no fence. KSS Officers searched the property. Nothing was damaged. Nothing was stolen.

23 August 2024 07:43 Hilton College Road (Hilton) The KSS Control Room received a call from a client requesting assistance. A KSS Response Team was dispatched. The KSS Officers reported that there had been a positive break-in to a building site. Numerous items were stolen. SAPS were formally advised. A case was opened.

24 August 2024 02:10 Morling Street (Howick) The KSS Control Room received a radio call from an on-site KSS Security Officer requesting assistance. KSS Response Teams were dispatched. The KSS Officers reported that there have been a vehicle accident. No one was injured. Alcohol was the culprit. SAPS were formally advised. KSS handed the incident over the SAPS.

24 August 2024 05:30 Geekie Road (Merrivale) The KSS Control Room received an alarm activation as well as an alert from a member of the public. A KSS Response Team was dispatched. The KSS Officers reported that suspects had tried to steal corrugated roof sheeting. The suspects fled. Nothing was stolen. The client was advised.

25 August 2024 00:30 Arrest of suspect from incident on 16 August in Main Street (Howick) KSS Management was advised about an incident on 16 August 2024 and then received further information about the suspect. An operation was set up by the KSS Operations Team and KSS Officers apprehended the suspect. SAPS were formally advised. The suspect confessed to the crime. A case was opened.

25 August 2024 16:11 Zeederberg Road (Merrivale) The KSS Control Room received an alarm activation. A KSS Response Team was dispatched. The KSS Officers reported that copper pipes had been stolen. Access was gained through the electric fence (which was not on). The client was advised. KSS conducted additional patrols in the area.

26 August 2024 13:20 Curry’s Road (Howick) The KSS Control Room received a call from a client requesting assistance. A KSS Response Team was dispatched. The KSS Officers reported that cable had been stolen. As per the client no need for SAPS.

27 August 2024 09:10 Shafton Road (Howick) The KSS Control Room received a call from a client requesting assistance. A KSS Response Team was dispatched. The KSS Officers reported that two beehives had been damaged, and the honey stolen. Access was gained through a hole in the fence. As per the client no need for SAPS.

30 August 2024 20:10 Karkloof Road (Howick) The KSS Control Room received a call from a client requesting assistance. A KSS Response Team was dispatched. The KSS Officers reported that there were poachers in the area. The poachers fled. KSS conducted additional patrols, and the relevant stakeholders were advised.

30 August 2024 19:59 Harvard Street (Howick) The KSS Control Room received a call from a patrolling KSS Reaction unit reporting that he saw a suspect carrying stolen items. The suspect fled and dropped the items when he realised, he had been seen. The items were recovered. The premises were checked. Access was gained by jumping over the palisade fence. The client was advised. KSS conducted additional patrols in the area.

31 August 2024 18:39 Riverview Road (Howick West) The KSS Control Room received a call from a client requesting assistance. A KSS Response Team was dispatched. The KSS Officers reported that 7 suspects had entered the store and started getting aggressive. KSS officers diffused the situation. As per the client no need for SAPS.

1 September 2024 05:16 Saligna Road (Merrivale) The KSS Control Room received an alarm activation. A KSS Response Team was dispatched. The KSS Officers reported that cables had been stolen. Access was gained by jumping the electric fence (which was not on). SAPS were notified.

2 September 2024 21:45 Karkloof Road (Karkloof) The KSS Control Room received a call from an on-site KSS Security Supervisor advising that there had been poaching on-site. The SAPS Anti-poaching unit was advised. A case was opened.

4 September 2024 13 Berea Road (Howick) The KSS Control Room received a call from a client requesting assistance. A KSS Response Team was dispatched. The KSS Officers reported that there had been a break-in. Access was gained by jumping the fence and then removing a window pane from the bottom of a French door. Items were stolen. SAPS were formally advised. A case was opened.

4 September 2024 Harvard Street (Howick) The KSS Control Room received a call from AET advising that they had seen suspicious activity on site. A KSS Response Team was dispatched to assist. The KSS Officers reported that the suspect had fled. The client was advised. Nothing was stolen. KSS conducted additional patrols in the area.

5 September 2024 Old Main Road (Howick) The KSS Control Room received a panic activation. A KSS Response Team was dispatched. The KSS Officers reported that two suspects had been apprehended for being in possession of stolen items. SAPS were formally advised. The suspects were handed over to SAPS. A case was opened.

5 September 2024 09:04 Zeederberg Road (Merrivale) The KSS Control Room received a call from a client requesting assistance. A KSS Response Team was dispatched. The KSS Officers reported that a suspect had tried to steal items but dropped them and fled when he was noticed. KSS Officers gave chase. The suspect was apprehended. The client handled the matter accordingly.

Stay safe. Check your alarms and fences. Set your alarms.

Remember – you are safe with us!

Kind regards
Gary and the dedicated KSS Teams.