KSS Incidents 16 June - 9 July 2025

Dear KSS Clients

After 18 months of comprehensive research into how we operate at KSS, with a strong focus on understanding the real needs of both our staff and our clients, we are proud (and very excited!) to let you know that KSS is genuinely changing the face of private security in the SME space.

We have put ourselves out there, speaking to staff, clients, community members, suppliers and technology developers, to find out where we can improve, not just in service delivery, but also in how we show up for our staff and clients and hold ourselves accountable to high ethical standards.

We have partnered with some innovative technology suppliers to test and integrate cutting-edge tools to strengthen all our operations, in particular our control room operations. It is still a work in progress, but we are making progress, and we are committed to keep learning and growing.

Our entire KSS team, from leadership to frontline operations, has been on a journey of personal and professional growth over this time. With the help of an external facilitator, we have engaged face-to-face with many of our staff, aligned our strategies and grown as individuals and as a team, with the focus on delivering quality service to ensure client satisfaction.

KSS has recently launched our own App, which is fully integrated into the software platform used in our control room. Please click on this link below or scan the QR code in the image to download onto your phone.

https://onelink.to/knight_security

You might already feel the difference. We hope so. Because at KSS, people will always come first. We want to be the best at what we do, and we will be asking for your input in the next month or two. This is a work in progress, and we are not stopping at anything less than very satisfied staff and clients.

Hot Items
Tyres
Diesel
Batteries
Food
Electronic Items
Clothing
Copper pipes
Shoplifting
Bad driving

KSS Incident Summary (crime and other)
Cedara 1
Hilton 1
Howick 7
Howick West 1
Merrivale 6
Pietermaritzburg 1

KSS Incidents 16 June - 4 July 2025
16 June 2025 00:01 R617 Boston Bulwer Road (Merrivale) The KSS Control Room received a call from a resident requesting assistance. A KSS Response Team was dispatched. The KSS Officers reported that suspects had tied up an on-site security guard from another company and stolen tyres, diesel and a battery. KSS was asked to help investigate the suspected vehicle involved. SAPS were formally advised.

17 June 2025 09:17 St Joseph’s Road (Cedara) The KSS Control Room received a call from a client requesting assistance. KSS Response Teams were dispatched. The KSS Officers reported that there had been a positive break-in. Food items were stolen. Access was gained through the fence. SAPS were formally advised. A case was opened.

21 June 2025 05:30 Berea Road (Howick) The KSS Control Room received a message from a distressed resident. KSS Response Teams were dispatched. The KSS Officers reported that an inebriated male was attempting to break-in to the premises. The suspect was apprehended. SAPS were formally advised and dispatched. KSS handed the suspect over to SAPS.

21 June 2025 07:31 D292 (Merrivale) The KSS Control Room received an alarm activation. The client advised that the alarm had been damaged. Nothing was stolen and no entry to the premises was gained. As per the client no need for SAPS.

21 June 2025 08:30 D292 (Merrivale) The KSS Control Room was advised about a positive break-in. A KSS Response Team was dispatched. The KSS Officers reported that solar panels had been stolen. Access was gained by cutting the unalarmed electric fence. SAPS was formally advised. A case was opened.

21 June 2025 10:05 Laurel Crescent (Merrivale) The KSS Control Room received a call from a client requesting assistance. A KSS Response Team was dispatched. The KSS Officers reported that there had been a suspect on site and the razor wire was bent. Nothing was stolen. KSS conducted additional patrols in the area.

21 June 2025 12:30 Mitchell Road (Pietermaritzburg) KSS Management was advised about a positive break in. Red Alert was dispatched and confirmed that electronic items and clothing had been stolen. The alarm was not set. SAPS were formally advised. A case was opened.

24 June 2025 08:04 Main Street (Howick) The KSS Control Room received a call from a client requesting assistance. KSS Response Teams were dispatched. The KSS Officers reported that copper piping had been stolen. SAPS were formally advised. A case was opened.

26 June 2025 12:09 Main Street (Howick) The KSS Control Room received a call from an on-site KSS Security Guard requesting assistance as a shoplifter had stolen items. KSS Response Teams were dispatched. KSS Officers reported that the suspect was apprehended. SAPS were formally advised. KSS handed the suspect over to SAPS. A case was opened.

29 June 2025 18:42 Main Street (Howick) The KSS Control Room received a UCSI SNIPR camera activation for a vehicle wanted for false documentation. KSS Response Teams were dispatched, and other security service providers were advised. The vehicle was located. SAPS were advised and responded. The vehicle was impounded and the driver detained by SAPS.

4 July 2025 22:50 Prospect Road (Howick West) The KSS Control Room received a fence activation. A KSS Response Team was dispatched. The KSS Officers reported that a truck had bumped into the palisade fence. KSS handed the matter over to the client.

5 July 2025 04:58 Ogilvie Road (Merrivale) The KSS Control Room received a CCTV camera activation showing a suspect crawling under a fence with stolen items. A KSS Response Team was dispatched. The KSS Officers reported that the suspect fled. KSS conducted additional patrols in the area.

6 July 2025 14:39 Main Street (Howick) The KSS Control Room received a call from a client requesting assistance. KSS Response Teams were dispatched. The KSS Officers reported that a suspect had been apprehended for shoplifting. SAPS were formally advised. The matter was handed over by KSS to SAPS.

7 July 2025 20:50 Geekie Road (Merrivale) The KSS Control Room received a call from a client requesting assistance. A KSS Response Team, SAPS, Traffic Department and Midlands EMS were dispatched. The KSS Officer reported that a vehicle had driven into the perimeter fence, knocked the gate and damaged the water meter. The driver was treated by medical personal and transported to hospital. KSS handed the incident over to SAPS and the client.

7 July 2025 05:25 Harvard Street (Howick) The KSS Control Room was advised that a vehicle had damaged a roller door and driven off. A KSS Response Team was dispatched. The KSS Officers reported that there was CCTV camera footage of the vehicle. SAPS were formally advised. A case was opened. The vehicle details were loaded onto the UCSI SNIPR system.

8 July 2025 20:11 Daisy Road (Hilton) The KSS Control Room received a message about an attempted break-in. The suspects bent the gate post and tried to derail the gate. Nothing was stolen. KSS conducted additional patrols in the area.

9 July 2025 08:25 Fraser Street (Howick) The KSS Control Room received a call from a client requesting assistance. KSS Response Teams were dispatched. The KSS Officers reported that a suspect had been apprehended for trespassing. Access was gained by jumping over the fence and squeezing through the bathroom burglar guards. Nothing was stolen. SAPS were formally advised. A case was opened.

Stay safe. Check your alarms and fences. Set your alarms.

SUGGESTION – link your CCTV cameras to the KSS Control Room. Call 033 330 5911 to find out costs.

Remember – You are safer with us!

Kind regards
Gary and the dedicated KSS Team